Note on email deliverability

Tips

Deliverability refers to the ability of an email to reach the recipient’s main inbox. It is a complex topic that depends on a wide range of parameters and factors, many of which are beyond the solution's control. For example, these factors can be purely technical: the quality of your audiences (too many invalid or inactive email addresses in your lists), the poor reputation of your domain name, the recipient or recipient’s domain being on a "blacklist," the email client software used (Outlook, Thunderbird, Gmail web interface, etc.), the recipient's SMTP servers (Office365, Microsoft Exchange, Postfix, Gmail, etc.), anti-spam filtering systems (at the recipient's domain/email client software/antivirus software/operating systems, etc.), and so on. Behavioral factors may also play a role, such as if your emails are consistently marked as SPAM by recipients.

BCdiploma places great importance on the deliverability of emails sent from the solution and makes every effort to optimize this. However, given the many factors involved in the delivery process, BCdiploma cannot be held responsible for the non-delivery of emails to your recipients.