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User guide
Technical guide
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User guide
Technical guide
API
Terms and Data
  • English
  • Français
  • User Guide

    • Getting Started with BCdiploma
    • Certificate Templates
    • Certification campaigns
    • Reports
    • Sending emails
    • Deleting (revocating) certificates
    • Disabling/reactivating certificates
    • Clearing the data history of a campaign
    • Tags
    • Administration
    • Versions
    • Contact us

Sending emails

Certificates can be distributed by email thanks to the mailing feature integrated into the BCdiploma application. Recipients will receive an email containing the link to the certificate sent by BCdiploma on behalf of the issuing institution.

Tips

The email sending features are only accessible to users with an "Administration" or "Publication" profile.

Send a test email

Tips

The email sending features are accessible when one or more lines of a report are selected.

In order to view the email that will be received by your recipients, you can send a test email, similar to the one that will be received, to the addresses you select via the "Send by email" feature, available after selecting a line in a report.

Send by email

Tips

This feature is only accessible in a production environment for security reasons.

This feature allows you to send certificates to their holder individually or en masse by email. It is only accessible if an email field is provided in the technical data of your certificate template.

To send a certificate by email, select one or more lines in a report, then click on the arrow to the right of the "Export" button, then "Send by email".

Emailing report

After some emails have been sent, BCdiploma is able to detect that some emails could not be delivered to their recipients. In this case, a non-delivery report will be attached to the email confirming the success of the emailing campaign to the user who initiated the campaign.

Personalization

Several customization options are available to you for sending emails:

  • By default, the sender of the emails is noreply-bcd@bcdiploma.com. A premium feature allows you to use any email address within your domain (e.g., contact@yourdomain.org).

  • We provide you with a default email template for sending your certificates. It can be fully customized to match your branding, adjust the content, or make it available in other languages.

Feel free to contact us to implement these customization options.

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Deleting (revocating) certificates